Disclaimers & Warranties

The material on this website is provided as general information only and is not intended to provide specific legal, or health related advice for any individual and should not be relied upon in that regard. If you are concerned about a particular medical condition, treatment or service, or are in need of medical services, consult your physician, heath care provider, or nearest emergency medical facility.

While every effort has been made to ensure the accuracy and veracity of the information on this website, our program is not responsible in any way for damages arising out of the use of this website.

We reserve the right to discontinue, change or modify this website at any time without notice.

Copyright ©

Provisions of the Copyright Act cover the material on this site, as do Canadian laws, policies, regulations and international agreements. Such provisions serve to identify the information source and prohibit reproduction of materials without written permission. Visitors may download or copy the Content and other downloadable items displayed on our website, for non-commercial personal use only, provided that they maintain all copyright and other notices contained in such Content. The trademarks, services marks and logos displayed on this site are the property of the Southwestern Ontario Palliative Pain & Symptom Management Program or other third parties. You are not permitted to use the trademarks, services marks and logos without prior written consent of the Southwestern Ontario Palliative Pain & Symptom Management Program or such third party, which may own the trademarks, services marks and logos.


This Privacy Policy is designed to tell you about our practices regarding collection, use, and disclosure of information that you may provide via this site. Please be sure to read this entire Privacy Policy before using or submitting information to this site.

  • Your Consent – By using this site, you agree with the terms of this Privacy Policy. Whenever you submit information via this site, you consent to the collection, use, and disclosure of that information in accordance with this Privacy Policy.
  • Active Information Collection - Like many websites, this site actively collects information from its visitors both by asking you specific questions or by permitting you to communicate directly with us via e-mail. Some of the information that you submit may be personally identifiable information (that is, information that can be uniquely identified with you, such as your full name, address, e-mail address, and so on).

    Some areas of this site may require you to submit information to benefit from the specified features (such as automatic notification of upcoming events). You will be informed at each information collection point what information is required and what information is optional.
  • Passive Information Collection - As you navigate through a website, certain information can be passively collected (that is, gathered without your actively providing the information) using various technologies and means, such as Internet Protocol addresses, cookies, Internet tags, and navigational data collection.
    • Cookies - A cookie is a bit of information that a website sends to your web browser that helps the site remember information about you and your preferences.
      • "Session" cookies are temporary bits of information that are erased once you exit your web browser window or otherwise turn your computer off. Session cookies are used to improve navigation on websites and to collect aggregate statistical information. This site may use session cookies.
      • “Persistent” cookies are more permanent bits of information that are placed on the hard drive of your computer and stay there unless you delete the cookie. Persistent cookies store information on your computer for a number of purposes, such as retrieving certain information you have previously provided (e.g., passwords), helping to determine what areas of the website visitors find most valuable, and customizing the website based on your preferences. This site may use persistent cookies.
    • Internet tags – also known as single-pixel GIFs, clear GIFs, invisible GIFs, and 1-by-1 GIFs, are smaller than cookies and tell the website server information such as the IP address and browser type related to the visitor's computer. We may use Internet tags at this site. These tags indicate how many times a page is opened and which information is consulted. We do not collect or seek personally identifiable information through these tags.

Use and Disclosure of Information

Except as otherwise stated, we may use your information to improve the content of our site, to customize the site to your preferences, to communicate information to you (if you have requested it), for our research purposes, and for the purposes specified in this Privacy Policy.

We may disclose your personally identifiable information to other CAPCE Groups that agree to treat it in accordance with this Privacy Policy. In addition, we may disclose your personally identifiable information to third parties, but only:

  1. to contractors we use to support our business (e.g., technical support, delivery services), in which case we will require such third parties to agree to treat it in accordance with this Privacy Policy;
  2. where required by applicable laws, court orders, or government regulations.

In addition, we will make full use of all information acquired through this site that is not in personally identifiable form.

  • Access and Correction – To keep your personally identifiable information accurate, current, and complete, please contact us as specified below. We will take reasonable steps to update or correct personally identifiable information in our possession that you have previously submitted via this site.
  • Security – We take reasonable steps to protect your personally identifiable information as you transmit your information from your computer to our site and to protect such information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. You should keep in mind that no Internet transmission is ever 100% secure or error-free. In particular, e-mail sent to or from this site may not be secure, and you should therefore take special care in deciding what information you send to us via e-mail. Moreover, where you use passwords, ID numbers, or other special access features on this site, it is your responsibility to safeguard them.
  • Links to Other websites - This site may contain links or references to other websites. Please be aware that we do not control other websites and that, in any case, this Privacy Policy does not apply to those websites. We encourage you to read the privacy policy of every website you visit.

Changes to This Privacy Policy

If this Privacy Policy changes, the revised policy will be posted on this site. Please check back periodically, and especially before you provide any personally identifiable information. This Privacy Policy was last updated on August 24, 2012.

How to Contact Us

Please contact us if you have any questions, comments, or concerns about this Privacy Policy or the information practices of this site.

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