About Us

What We Do

The Palliative Pain and Symptom Management Consultation Program, Southwestern Ontario, supports service providers in home care agencies CCACs and contracted providers), long-term care homes, community support services and primary care by providing access to Palliative Pain and Symptom Management Consultants. These positions provide consultation, education, mentorship and linkages to palliative care resources across the continuum of care.

The Palliative Pain and Symptom Management consultant:

  • Assists service providers in the application of the Model to Guide Hospice Palliative Care, assessment tools and best practice guidelines
  • Offers consultation to service providers in person, by telephone, by videoconference or through e-mail regarding care (e.g., assessment and management of pain and other symptoms)
  • Provides case-based education and mentoring for service providers
  • Helps build capacity amongst front line service providers in the delivery of palliative care
  • Links providers with specialized hospice palliative care resources.

The service does not provide direct client/patient assessment or care planning. As part of an education/coaching activity with a service provider a client/patient may be present, however, the service provider remains the one responsible for the care.

Who We Are

Nurse Educators:

The Palliative Pain & Symptom Management Consultation Program Nurse Educators for Southwestern Ontario serve the Erie St. Clair and South West Local Health Information Networks (LHINs):

  • Ann Brignell, RN, CHPCN(C) ~ Lambton and Kent Counties
  • Janette Byrne, RN, BScN, CHPCN(C) ~ London and Middlesex County
  • Kathleen Garant, BHSc, BSN,RN
  • Liz Laird, RN, BScN, CHPCN(C) ~ Grey and Bruce Counties
  • Kelley Phillips, BSN, RN, CHPCN(C) ~ Windsor and Essex County
  • Kathy Ellis, RN, BScN, CHPCN(C) ~ Oxford and Elgin Counties
  • Judy White, RN, CHPCN(C), Diploma, Adult Education ~ Huron and Perth Counties

Role of Nurse Educators:

Nurse Educator Role Components and Expected Outcomes

Administrative Team:

  • Lisa Malbrecht, Director, Complex Care, Parkwood Institute, St Joseph´s Health Care, London, ON
  • Kerrie Dewachter, Coordinator, Parkwood Institute, St. Joseph´s Health Care, London, ON
  • Betty Tucker, Program Assistant, Palliative Pain & Symptom Management Consultation Program, Parkwood Institute, St. Joseph´s Health Care, London, ON
  • Karla Friesen, Program Assistant, Palliative Pain & Symptom Management Consultation Program, Parkwood Institute, St. Joseph´s Health Care, London, ON

Learning Development Team:

  • Pat Hodgson, Logistics Management